Return & Refund Policy

30 DAY RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same (new) condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

RETURN PROCESS

To start a return, you can contact us at info@softwaredeal.co.uk If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The inspection could take around 5-7 business days. After that, you’ll receive a new product without (no return fee) any cost. Items sent back to us without first requesting a return will not be accepted.

How can customers return your products?

• By Mail

EXCHANGES

We only exchange products that are  wrong product. If you need to exchange an item please contact us at info@softwaredeal.co.uk

RESTOCKING FEE

We do not charge a restocking fee on returns.

RETURN SHIPPING FEE

We do not charge a return shipping fee on returns.

REFUNDS & ORDER CANCELLATION:

If the product is still being processed, you’re eligible for order cancellation and a full refund. If your order was already fulfilled and you received a , tracking number and you want to cancel, you MUST wait until the package arrives to start the return process.

If you have any questions, please send us a message to our e-mail info@softwaredeal.co.uk